Refund policy

I do my very best to represent my paintings as accurately as possible, and hope you are 100% happy with your purchase!

I offer a 14 day full refund or exchange policy on all prints. There are no refunds on original paintings, but I'm happy to exchange for another of equal size and value if contacted within 7 days of receiving. Unfortunately, I cannot accept returns on any sale or discounted items and gift cards.

To be eligible for an exchange or return, your item must be in the same condition that you received it and in its original packaging. Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. The buyer must return the item at their own expense.

To start a return, or for any other issues please contact me first at info@adamralston.co.uk